About MoonWin

Welcome to MoonWin Casino — an online casino built for players who demand variety, security, and a truly rewarding experience. We launched in 2023 with a clear mission: to create a platform where every player feels valued from the moment they sign up. At MoonWin Casino, we combine a massive game library, generous bonuses, and rock-solid licensing to deliver an experience that stands apart in the competitive world of online gaming.

Who We Are

We are operated by Novatrix SRL, a company registered under number 3-102-893958 in Costa Rica, with our registered address at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica, 30703. Our Moon Win platform holds a valid licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros — licence no. ALSI-202508056-FI2. This licence authorises us to operate as an international online gaming operator, and we take our regulatory obligations seriously at every level.

At MoonWin, we serve players across multiple international markets, offering our platform in English, German, Norwegian, French, and Italian. Whether you are accessing us from Australia, Canada, Norway, or elsewhere, our MoonWin Casino interface is designed to feel familiar, fast, and fully localised for your region.

Our Game Library

One of the things we are most proud of at Moon Win is the sheer scale and quality of our gaming catalogue. We have assembled roughly 4,000 to 6,000 titles from more than 50 leading software providers — making MoonWin one of the most content-rich destinations available to online casino players today.

What We Offer

Thousands of slots, including classic reels, video slots, and exclusive MoonWin Originals
A dedicated live casino powered by Authentic Gaming, Absolute Live Gaming, and Atmosfera — featuring MoonWin live casino tables in blackjack, roulette, baccarat, and show games
Table games including blackjack, roulette, craps, and video poker
Progressive jackpot games — with all jackpot wins paid in full
Fast and crash games, bonus buy titles, and scratch cards
Dedicated collections and themed game categories for easy browsing

Our MoonWin casino games come from respected developers including BGaming, Pragmatic Play, AvatarUX, Amatic, 3 Oaks Gaming, Belatra, Boongo, 1spin4win, and many more. We continually expand our library so that our players always have something new to explore.

Bonuses and Promotions

We believe that rewarding our players starts from day one. Our welcome package is structured across three deposits, giving new members the chance to boost their bankroll significantly from the outset. On your first deposit at MoonWin Casino, we offer a 100% match up to 375 plus 100 free spins — or a High Roller upgrade of 125% up to 7,500 plus 100 free spins for those who deposit 375 or more. Your second and third deposits are matched at 75% and 50% respectively, with additional free spins on each. For a full breakdown of all current offers, visit our MoonWin Casino bonus page.

Beyond the welcome package, our Moon Win bonus programme keeps things exciting week after week. We offer Monday reload spins, a Wednesday reload promotion, a dedicated crypto bonus, Galaxy Treasure instant cashback, Daily Missions, Tournaments, and a Lottery. Players looking for a MoonWin promo code will find active codes such as MONDAY, JOHNNY, and CRYPTO tied to specific promotions throughout the week.

We also run a MoonWin bonus code system that allows players to unlock targeted offers at the deposit stage. All bonus terms are transparent — a standard 40x wagering requirement applies to deposit bonuses and free spin winnings, with a maximum bet of 7.50 and a 5-day validity window.

Our Loyalty and VIP Programme

At Moon Win, we recognise that loyal players deserve more than just a one-time welcome. That is why we have built two parallel reward structures to keep every type of player engaged.

Cosmic Cash Club

Our Cosmic Cash Club loyalty programme awards 1 point for every 15 USD wagered on slots and live casino games. There are 25 levels to climb — from Skywatcher all the way to MoonWin Mastermind — with free spin rewards at every milestone. Wagering requirements on level-up spins decrease as you rise through the ranks, from 40x at entry level down to just 5x at the top.

VIP Club

Our MoonWin VIP Club features five exclusive ranks: Moonlight, Crescent Moon, Full Moon, Supermoon, and Lunar Eclipse. As a VIP member, you gain access to daily cashback ranging from 5% to 13%, a dedicated VIP manager, phone support, higher daily withdrawal limits, faster cashout processing, weekly deposit bonuses, birthday gifts, and invitations to offline events. Players who deposit 1,500 in a single transaction are fast-tracked directly to Crescent Moon status.

Banking and Payments

We support a wide range of deposit and withdrawal methods to ensure that accessing your funds is as straightforward as possible. At MoonWin, we accept Visa, Mastercard, Interac, Skrill, Neteller, ecoPayz, MuchBetter, Neosurf, Paysafecard, Flexepin, and many more. We also fully support cryptocurrency payments via CoinsPaid, including Bitcoin, Ethereum, Litecoin, Dogecoin, USDT, and TRX.

Our MoonWin Casino withdrawal process is handled within 48 hours on our side, with actual fund transfers taking up to 5 business days depending on your chosen method. Daily withdrawal limits are set at CAD 7,500 / AUD 7,500 (EUR 5,000 equivalent), with progressive jackpot wins always paid in full regardless of limit. Phone number verification is required before your first withdrawal, and KYC documentation may be requested at any stage.

Platform and Accessibility

We built the MoonWin app-free experience with convenience in mind. Our full platform is available via desktop and mobile browser — no download or installation required. Every one of the MoonWin casino games in our catalogue is accessible on mobile, giving you the complete experience whether you are at home or on the go. We do not currently offer a dedicated native app, but our mobile web interface is fully optimised for all screen sizes and operating systems.

Customer Support

We provide 24/7 customer support through live chat and email at support@moonwin.com. Our support team operates around the clock to assist with account queries, bonus questions, payment issues, and anything else you may need. VIP members at higher tiers also benefit from dedicated phone support. For affiliate enquiries, we can be reached at affiliates@moonwin.com.

Our Commitment to Players

At MoonWin Casino, we are committed to operating responsibly, fairly, and transparently. We enforce strict age verification — all players must be 18 or older — and we maintain clear responsible gaming tools to help our members stay in control. We operate under an internationally recognised licence and adhere to the standards set by our regulatory authority. Our Moon Win platform is designed not just to entertain, but to do so in a way that is safe, secure, and built on trust.

Whether you are discovering MoonWin casino for the first time or returning as a loyal member, we are glad to have you with us. Getting started is simple through the quick MoonWin Casino sign up process. Our team works continuously to improve every aspect of the experience — from the games we add to the promotions we run and the support we provide. We are MoonWin, and we are here for you.

Content updated: July 24, 2026